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Our Process

The first step to receiving services at CTN is to meet with us for a free intake appointment!  In this 30-minute virtual appointment you give us a little more information about you/your child and what you are seeking in services, we tell you how CTN works, and if it is a good fit for your family we move forward from there!  

Please note:

-Due to our very long waitlist for most services, there is also typically a wait for an intake appointment.  If you find that no intake spots are available, feel free to call the office for a possible cancellation, or check back in a few weeks.

-If you are seeking psychological evaluations, please call the office (608-234-5990) for next steps.  We provide psychological evaluations (including autism assessment, cognitive assessment, etc) for children UP TO the age of 10 years.

-If you are seeking ONLY Parent Coaching services (group or individual), please call the office to get added to the list!

- We serve clients up to the age of 18 for mental health services.  We are not able to serve clients over the age of 18 for mental health services at this time.

- We do serve some adult clients in occupational therapy because of the specialized training and skills we provide that aren’t more broadly available in the community.  

- We are not a Medicaid Provider (i.e. Katie Beckett, MA, Badgercare).  While we are happy to do an intake with you, however, we will not be able to use this form of funding for services.  

Pre-Scheduling and Paperwork

In order for you/your child to begin receiving services, we require our intake paperwork be completed and returned. 


A few weeks before we are ready to schedule, we will contact you via phone and e-mail to get any needed any information and to send you paperwork.  We send all paperwork via Docusign which can be easily completed on your computer.  We ask that you complete your paperwork as fully as possible and return it promptly.  This ensures that we can provide an effective evaluation experience for your family.  

Further insurance and funding information can be found here.

3. Scheduling

Once we have received the required registration materials we are ready to schedule!  Please note, at this time (February 2023) our wait lists are long.  We are a small therapy clinic with a high standard of care.  We are doing everything in our power to serve clients effectively in order to decrease wait times.  Please check out the rest of our site for while you wait services and other training and support to get you started. 


We will contact you to schedule your initial evaluation with your treating therapist. 


Wait times are affected by:

  • Time of year - April/May and September/October have longer associated wait times.

  • Scheduling availability - it is difficult to initially be placed into a time slot between the hours of 3-6pm. Current clients get priority to move into these time slots when they open up. 

  • Cancellation list - we have a number of cancellation list spots, in which we complete the evaluation and then offers sessions during cancellations while we are waiting for your child's permanent place on the schedule. This is a good option if you would like to get started NOW and have flexibility.

Initial Evaluative Sessions


  • Your child's first 2-3 appointments are evaluative sessions in which we establish goals and a treatment plan.

  • Depending on the type of service you are receiving, you and your therapist will develop a treatment plan focused on your areas of concern.

  • During all evaluative sessions the parents are present.

  • Evaluative sessions will be a combination of standardized testing, parent/child interview, structured observation and observation of parent/child interactions.


Following these, you are now part of the CTN family! Welcome!

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